Disclaimer: these were all on different routes, so we didn't match the methods employed in The Ride Share Guy's story, who was testing it on the same routes. We tested the methods ourselves and the results varied. Your earnings will still include any applicable surge." This suggests that the same will go for the riders. Within Uber's FAQ for drivers on upfront pricing it actually states that if riders make destination changes or multiple stops, that drivers will be switched "to the normal time and distance calculations. As mentioned before, Preston tried this on about 20 rides and was usually quoted a price 10-30% higher than what he actually ended up paying. When he entered his address mid-ride, the fare ended up being $63.83 or 20% less than he was originally quoted. Upfront pricing quoted him $79.82 for a ride to his house. When Preston tested these methods he saved serious cash. We opened up our app at the same time and entered the pickup and drop-off destinations simultaneously. On a ride from the office to my apartment, I was quoted a higher price ($0.69 more) for the same UberX route than TPG Reviews Editor Nick Ellis. She was offered a fare $10 less on the exact same route. Preston also had his wife test the price of the same trip to the airport. I did this for a total of about 20 rides in San Diego and Sunnyvale, and the result was always the same," Will Preston of The Rideshare Guy writes. "I was always given an upfront fare 10-30% more than what the actual fare ended up being. There appeared to be no surge pricing in effect. After what used to be a $55 to $60 ride, the prices jumped from $70 to $80. The author was making frequent UberX trips, on the same days of the week, between the airport and his home for business travel. The report explains that Uber calculates its rates in the San Diego market based on miles traveled and time in the car. Uber confirmed that it had been overcharging riders with its "upfront pricing," which uses machine learning to estimate how much customers are willing to pay for a ride.Ī report from The Rideshare Guy explains more how this practice is being used on frequent riders, and also shares a few techniques on how to avoid it. We've known for a while now that Uber has been charging riders based on what it thinks they will pay, not a fare based on distance and time.
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